With our experience working in the Hot Tub industry, and as Hot Tub owners ourselves, we understand the pleasure and health benefits your Hot Tub brings, but we also understand the importance of regular, ongoing maintenance and servicing to keep your Hot Tub and Swim Spa healthy and efficient so you can enjoy them for as long as possible.

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Our service engineers repair, service & maintain all brands and manufacturers of solid Spas, Hot Tubs & Swim Spas including Jacuzzi, Hot Springs, Sundance Spas, Bullfrog Spas, Cal Spa, The Canadian Spa Company, Be Well Spas, Arctic Spas, Beachcomber Hot Tubs, Vita Spa, Wellis, Caldera Spas, Catalina, Coast Spas, Hydropool, Master Spas, Dimension One SpasPlatinum Spas, Viking Spas & many more.

 

We offer bespoke service packages to suit all needs and budgets - simply choose the one that's right for you.

 

We’re ideally located to care for every Hot Tub and Swim Spa across Staffordshire, Shropshire and Cheshire. (And if you’re outside this area, do get in touch, we may be able to help!)

 

We’re both Gecko & Balboa technically qualified and have experience in installing, maintaining and servicing all major Hot Tub and Swim Spa brands as well as experience with Saunas, Swimming Pools & Covana automated Hot Tub covers... and just as importantly, you’ll find us super friendly and professional!

 

We are proud to be Check a Trade certified.

Have you bought a new hot tub or swim spa recently?

If you’ve been enjoying your new Hot Tub or Swim Spa for a while now then it’s now time for its first service. As a business specialising in Hot Tub and Swim Spa Servicing our Full Refresh service will ensure the health and longevity of your Hot Tub and promote health and hygiene for you and your family.

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Do you want to keep your spa in optimum condition?

In between annual services our Little Refresh will take away the hassle of water changes as well as giving your Hot Tub a deep clean leaving it ready for you to enjoy.

 

Have you bought a pre-owned hot tub?

If you’ve recently bought a second-hand hot tub, moved into a house with one already installed or even been gifted one (Lucky You!) then our Full Refresh will ensure your Hot Tub or Swim Spa is as hygienic and clean as possible.

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Privacy Statement 

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Refresh Hot Tub Servicing LTD customer privacy notice- 

This privacy notice tells you what to expect us to do with your personal information.
Contact details
Telephone
07341439368
Email
alex@refreshhts.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
   •    Names and contact details
   •    Addresses
   •    Purchase or account history
We collect or use the following information for service updates or marketing purposes:
   •    Names and contact details
   •    Addresses
   •    Marketing preferences
   •    Location data
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
   •    Consent
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
   •    Consent
Where we get personal information from
   •    People directly

Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
25 June 2024

 

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